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How important is AI to your business?

How important is AI to your business?

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..and do you have rules about employees using their own AI tools at work?

According to research by Software AG, half of all knowledge workers use personal AI tools.

According to those who do, the benefits include: it challenges thinking, acts as a sparring partner,” saves time and increases their productivity.

Of course, it depends how sensitive the operations are that AI is being used for.

There’s little doubt it can cut down times spent on routine tasks and used carefully can give businesses an edge. Companies increasingly utilize AI to streamline their internal processes (as well as some customer-facing processes and applications).

It can also help minimise human error.

AI can work around the clock, creating more value in the same day as a human worker. And since AI can help to take over manual and tedious tasks, it frees up workers for higher-skilled tasks.

However, there are also downsides.

The biggest and most obvious drawback of implementing AI is that its development can be extremely costly.

The next disadvantage of AI is that it lacks the human ability to use emotion and creativity in decisions.

AI itself can become outdated if not trained to learn and regularly evaluated by human data scientists.

AI can’t naturally learn from its own experience and mistakes.

As AI becomes more commonplace at companies, it may decrease available jobs.

To some extent all businesses use some AI these days but if you do, how carefully do you control where and when it is used? Does your business have a policy on employees using their own AI tools?

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